Three roles. Three interfaces. One source of truth.
Every person in your shop’s workflow — service advisor, technician, customer — sees exactly what they need. Nothing more, nothing less.
Service Desk
Work order management
Create, edit, and track work orders from draft through completion. Every order shows current status, assigned tech, and customer approval state.
Customer approval requests
Send work scope to the customer for digital approval. See their decision, the timestamp, and what was authorized.
Invoice status tracking
Generate invoices tied to completed work orders. Track whether an invoice is draft, sent, paid, or voided.
Customer & vehicle records
Maintain a customer database linked to vehicles and service history. Pull up any vehicle by owner when a car rolls in.
Activity timeline
See a chronological log of every action on every work order — who changed it, what changed, and when.
Technician Queue
Assigned job queue
See only your jobs, filtered to approved and assigned work. No scrolling through the entire shop’s board.
Real-time status updates
Mark jobs as started, flag blockers, and mark work complete. Updates sync to the front desk and customer portal as they happen.
Scope visibility
Read the approved work scope, customer notes, and vehicle details before touching the car.
Blocker flagging
Hit a parts delay or need advisor input? Flag it. The front desk gets notified without you leaving the bay.
Customer Portal
Digital approval
Review recommended work with descriptions. Approve or decline with one tap.
Live status tracking
Watch your vehicle’s service progress in real time — from intake through completion.
Invoice visibility
See your invoice the moment it’s ready. Totals and payment status — all in your portal.
Service history
Access past work orders and invoices for every vehicle on your account.
On the roadmap
Digital vehicle inspections
Coming soonTechnicians capture photos and findings during inspection. Customers review and approve from the same portal.
Integrated payments
Coming soonPay invoices directly through the customer portal. No separate payment link needed.
Appointment scheduling
Coming soonCustomers book service online. The shop sees appointments alongside the work order queue.
Shop analytics
Coming soonTrack cycle time, approval rates, and technician throughput with data you already generate.
Ready to see it in action?
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